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Concierge Done Right

Time Hero stands at the forefront of personalized services, introducing an innovative approach to the art of lifestyle management. With the central commitment to restore to our members the precious commodity of time, we are dedicated to setting benchmarks in professional concierge services. Leveraging combined experience and knowledge, we attend to life’s essential requirements, desires, and necessities. By transforming possibilities into realities, we extend unparalleled assistance, presenting a tailor-made luxury lifestyle that transcends the present and shapes the future.

PERSONAL CONCIERGE

Experience Time Hero’s personal concierge services tailored to your individual needs. From running errands to tackling redundant tasks, we ensure that every detail of your personal life is seamlessly managed, allowing you to savor the moments that matter most in life.

CORPORATE CONCIERGE

Elevate business efficiency with custom concierge services. Our services streamline operations, serving as an awesome company benefit, enhancing employee satisfaction and productivity. Experience the synergy of business excellence with our concierge solutions.

AD HOC CONCIERGE

Maximize flexibility with our ad hoc concierge services. Tailor your experience on-demand for last-minute chores, urgent errands, or spontaneous arrangements. Enjoy seamless integration into your daily life, elevating your experiences with unparalleled flexibility.

Time is the scarcest resource and unless it is managed, nothing else can be managed.

Peter Drucker

FAQ

A transformative solution for busy individuals seeking to reclaim their most valuable asset: time. From managing errands to essential business support, our service seamlessly takes charge. Whether individual or organizational, our concierge offerings, spanning household management to special requests, ensure a life enriched with newfound freedom and the ability to savor every precious moment.

Individuals or businesses seeking more time benefit from our services. Our diverse clientele includes executive couples, business owners, entrepreneurs, single parents, the elderly, and busy families. Whether requiring ongoing support or assistance during peak seasons like Christmas or Easter, our services cater to a broad spectrum of needs.

Our comprehensive range of services caters to nearly every item on list of responsibilities, from dog-walking to dry-cleaning, and even arranging gift baskets and floral deliveries. All ethical and legal requests are welcomed, as our concierge services provide limitless options to ensure you can accomplish everything, leading to a more enjoyable and fulfilling life.

Although Time Hero is rooted in the Four Corners and Albuquerque, New Mexico region, our presence is continually expanding. Our primary focus is on extending our reach across the southwestern U.S. In addition, many of our services are designed to be efficiently managed remotely from any part of the country. To determine if Time Hero aligns with your requirements, reach out to us today. Our flexibility allows us to cater to a diverse range of needs, ensuring personalized solutions for every client.

Yes, we confidently handle requests both originating from and destined for other states. Our reach extends far beyond our regional boundaries, allowing us to cater to your needs almost limitlessly. However, it’s essential to keep in mind that customized requests may require higher budget considerations. Your satisfaction is our priority, and we are committed to providing unparalleled service, no matter where you are located.

Tipping is neither anticipated nor required, as our concierge professionals prioritize delivering exceptional service without the expectation of gratuity.

As soon as you have your needs in mind, inform us, and we’ll handle the scheduling, coordination, and follow-up with you in a timely manner. While we strive to assist promptly, providing advanced notice ensures availability. Note that a surcharge may apply for after hours and weekend work, and we’ll notify you accordingly if this applies to your situation. 

Maintaining the highest level of confidentiality, we respect your privacy in utilizing our services. Upon request, we refrain from disclosing your association with Time Hero to maintain discretion. If needed, we can discreetly represent ourselves as a family friend or colleague. Your business remains yours, and our goal is to simplify your life without creating awkward situations. We employ stringent measures to safeguard client information, and our commitment extends to not sharing or selling any personal details. Our employees are thoroughly screened and expected to uphold the Time Hero standard of confidentiality and discretion.

Feel free to reach out to your concierge for assistance in person, over the phone, through email, or by submitting a request form on our website.

For ad hoc clients, upfront payment is required for all requests, including full rates for out-of-hours and weekend services. Annual contracts entail a monthly charge with varying options based on needs, potentially qualifying for promotional discounts. The cost depends on the selected membership and individual requirements, obtainable through a personalized quote during a consultation with a concierge professional. Payment methods include major credit cards and most debit cards through Stripe, money orders, cash, or Zelle direct deposit. Upfront payment is necessary for product or service purchases, with negotiable reimbursement terms for established clients. Any unused funds remain with Time Hero as a credit until used. Setting up automatic withdraws for clients with regular purchase needs, to your Time Hero account, ensures a seamless process for ongoing requests.